Last Updated: May 5, 2025

Overview

Thank you for shopping at TheSix2King.shop. We want to ensure your shopping experience is as satisfying as possible. This Refund Policy outlines our guidelines for returns, exchanges, and refunds.

Return Eligibility

• Returns are accepted within 30 days of delivery date

• Items must be in original condition, unworn, unwashed, and with all tags attached

• Original packaging must be intact and included

• Proof of purchase (order number, email confirmation) is required

• Final sale items (items marked as such or discounted more than 50%) cannot be returned

Non-Returnable Items

The following items cannot be returned:

• Intimates and underwear

• Face masks

• Items marked as "Final Sale"

• Gift cards

• Items damaged due to customer misuse

• Custom or personalized items

Return Process

To initiate a return:

1. Email us at [Your Email Address] with your order number and reason for return

2. Our customer service team will provide you with a return authorization and instructions

3. Package your return securely with all original tags and packaging

4. Ship your return to the address provided in the return authorization

5. We recommend using a trackable shipping method as we cannot be responsible for lost return packages

Refund Processing

• Refunds will be issued to the original payment method

• Refund processing typically takes 7-14 business days from the date we receive your return

• Shipping costs are non-refundable

• A restocking fee of 15% may apply to returns without original packaging or for items returned in less than new condition

Exchanges

If you'd like to exchange an item for a different size or color:

1. Follow the return process outlined above

2. Specify in your email that you'd like an exchange and provide details of the replacement item

3. We'll check availability of the requested exchange item

4. If the exchange item is available, we'll ship it once we receive your return

5. If the exchange item costs more than the original purchase, we'll contact you for additional payment

6. If the exchange item costs less, we'll refund the difference

Damaged or Defective Items

If you receive damaged or defective merchandise:

1. Contact us within 48 hours of receiving your order

2. Include photos of the damaged/defective items

3. We'll provide instructions for return or replacement

4. Refunds or replacements for damaged/defective items will be processed promptly

International Returns

For international orders:

• Customer is responsible for all return shipping costs

• Import duties, taxes, and customs fees are non-refundable

• Return processing may take longer for international shipments

• Please allow up to 21 business days for international return processing

Contact Information

If you have any questions about our return policy, please contact us:

• Email: the6.2king@gmail.com

• Phone: 281-756-7037

• Contact form: https://thesix2king.shop/pages/contact

• Business Hours: 8AM - 5PM CST

We strive to make the return process as simple as possible. Our customer service team is here to help with any questions or concerns you may have.

This policy may be updated at any time. The policy in effect at the time of your purchase will apply to your order.